Yoga Space is run by Pauline Brooks in Penicuik, Midlothian, Scotland.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have over your information.
Who is responsible for your information?
For the purposes of UK data protection law, Yoga Space is the data controller for the personal information we collect about you.
Contact:
Yoga Space
Pauline Brooks
Penicuik, Midlothian, Scotland
contact@yogaspace-penicuik.com
What information may we collect?
Depending on how you interact with Yoga Space, we may collect:
- Your name
- Email address
- Telephone number
- Booking and attendance information
- Information you provide when contacting us
- Information needed to manage your class, workshop or retreat booking
- Emergency contact information where appropriate
- Health or accessibility information that you choose to provide where relevant to your safe participation
- Marketing preferences
- Technical information relating to your use of our website where applicable
Please only provide health information that is relevant to your participation.
Why do we use your information?
We may use your personal information to:
- Respond to enquiries
- Manage bookings and class attendance
- Communicate important information about a class, workshop or retreat
- Process cancellations, transfers or refunds
- Help us provide our services safely
- Keep appropriate business and financial records
- Send marketing communications where you have agreed to receive them
- Meet our legal and regulatory obligations
- Improve our services
Our lawful bases under UK data protection law will depend on the circumstances and may include performance of a contract, compliance with a legal obligation, our legitimate interests and your consent.
Where we process special category information, such as relevant health information, we will only do so where we have an appropriate legal basis and condition under UK data protection law.
Where required, we will ask for your explicit consent.
Bookings through Bookwhen
Bookings and payments for Yoga Space classes, workshops and retreats are managed through Bookwhen.
When you click a booking link on this website, you will leave the Yoga Space website and visit Bookwhen.
Yoga Space is responsible as data controller for customer information collected for our events through Bookwhen.
Bookwhen processes this information on our behalf as our booking platform provider.
Bookwhen may also process some information for its own purposes under its own Privacy Policy.
We encourage you to read Bookwhen’s privacy information when making a booking.
Payments
Payment information is processed using the payment services available through Bookwhen.
Yoga Space does not normally receive or store your full debit or credit card details.
Other organisations we may share information with
Where necessary, we may share limited personal information with organisations that help us run Yoga Space, such as:
- Bookwhen
- Payment processors
- Email and communications providers
- Website and technology providers
- Accountants or professional advisers
- Government, regulatory or legal authorities where required by law
We do not sell your personal information.
How long do we keep your information?
We keep personal information only for as long as reasonably necessary for the reason it was collected and to meet any legal, accounting, insurance or regulatory requirements.
Information that is no longer required will be deleted or securely disposed of.
Marketing
We will only send direct marketing where we have a lawful basis to do so.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or contacting us at:
contact@yogaspace-penicuik.com
Unsubscribing from marketing will not prevent us from sending essential information about a booking you have made.
Your rights
Depending on the circumstances, you may have rights including the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information
- Ask us to restrict how information is used
- Object to certain uses of your information
- Withdraw consent where we rely on consent
- Ask for certain information to be transferred to you or another organisation
To exercise your rights, contact:
contact@yogaspace-penicuik.com
You also have the right to complain to the Information Commissioner’s Office if you have concerns about how your personal information is being used.
Changes to this policy
We may update this policy from time to time.
The latest version will always be available on this website.